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FAQ

• How can I apply for a personal swissmoney account?

  The personal account opening process on swissmoney is more than easy. You will have to verify your phone number and identity and fill out the short questionnaire. It will take no more than 5 minutes, and your account will be ready.

• How can I apply for a business swissmoney account?

  The business account opening process is exceptionally smooth, with just a few steps to verify your phone number and identity and provide some additional documentation for your business.

• How long it will take to open swissmoney account?

  The personal account will be issued within minutes. A business account will be verified in 1 business day due to the document review process. Please read carefully what documentation you have to provide, as it directly affects how quickly we will come back to you with the approval.

• What types of businesses are accepted?

  swissmoney is open to a large variety of businesses, unlike traditional service providers. To mention some of the niches, your business can range from cryptocurrency mining and other crypto currency operations, the commerce of the arts, luxury items (cars, boats, and planes), antiques, legal services, financial services, and much more. To learn more about acceptable businesses, please contact our dedicated support team.

• What kind of services will I get with my swissmoney account?

  As swissmoney client you are fully provided with a full range of services such as SEPA and SWIFT accounts, electronic wallets, and crypto exchange as well as receive and send digital assets, virtual and physical payment cards.

• What types of transactions will I be able to make?

  You can make SEPA/SWIFT payments, crypto transactions, payment card operations, and internal funds transfer between swissmoney clients.

• What currencies will I be able to use?

  swissmoney offers EUR, USD, and CHF currencies with additional currencies to be introduced continuously.

• What crypto currencies will I be able to use?

  You can open BTC, ETH, USDC, USDT, and TRX wallets with other cryptocurrencies to be introduced along the way.

• Where can I find the pricing for swissmoney services?

  The pricing depends on the risk level, which will be determined just after the successful completion of the onboarding process. Once the onboarding process is finished, the pricing appears in the account’s fee section.

• How can I be sure that my account and my funds are secure?

  swissmoney is based on 2FA authentication which means that no one will be able to log in to your account without the newly generated code in the authentication app. Keep in mind that swissmoney support will never ask you to provide a verification code, the code is known only for you. All operations in swissmoney are backed by the highest Swiss security standards that provide advanced regulatory and insurance technology, and all the assets are stored in swissmoney offline cloud storage solution in Switzerland.